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Mendeley readers
Chapter title |
Customer Satisfaction and Customer Retention: An Examination of Small Businesses and Their Banks in the UK
|
---|---|
Chapter number | 49 |
Book title |
Proceedings of the 1994 Academy of Marketing Science (AMS) Annual Conference
|
Published by |
Springer, Cham, January 2015
|
DOI | 10.1007/978-3-319-13162-7_49 |
Book ISBNs |
978-3-31-913161-0, 978-3-31-913162-7
|
Authors |
Christine T. Ennew, Martin R. Binks, Brian Chiplin |
Mendeley readers
The data shown below were compiled from readership statistics for 54 Mendeley readers of this research output. Click here to see the associated Mendeley record.
Geographical breakdown
Country | Count | As % |
---|---|---|
Cuba | 1 | 2% |
Unknown | 53 | 98% |
Demographic breakdown
Readers by professional status | Count | As % |
---|---|---|
Student > Ph. D. Student | 7 | 13% |
Student > Master | 6 | 11% |
Student > Doctoral Student | 5 | 9% |
Lecturer | 3 | 6% |
Researcher | 3 | 6% |
Other | 6 | 11% |
Unknown | 24 | 44% |
Readers by discipline | Count | As % |
---|---|---|
Business, Management and Accounting | 14 | 26% |
Economics, Econometrics and Finance | 6 | 11% |
Engineering | 3 | 6% |
Arts and Humanities | 2 | 4% |
Computer Science | 1 | 2% |
Other | 3 | 6% |
Unknown | 25 | 46% |