You are seeing a free-to-access but limited selection of the activity Altmetric has collected about this research output.
Click here to find out more.
| Chapter title |
T
|
|---|---|
| Chapter number | 16 |
| Book title |
Call Center Lexikon
|
| Published by |
Gabler, January 2008
|
| DOI | 10.1007/978-3-8349-9600-8_16 |
| Book ISBNs |
978-3-83-490594-9, 978-3-83-499600-8
|