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| Chapter title |
Gesprächsführung Kundeninterview
|
|---|---|
| Chapter number | 21 |
| Book title |
Der Kundenversteher
|
| Published by |
Gabler Verlag, Wiesbaden, January 2012
|
| DOI | 10.1007/978-3-8349-3919-7_21 |
| Book ISBNs |
978-3-83-493918-0, 978-3-83-493919-7
|
| Authors |
Uwe Niermann, Carmen Ziehe, Jörg Rosemann, Niermann, Uwe, Ziehe, Carmen, Rosemann, Jörg |