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Talent Management of Knowledge Workers

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Cover of 'Talent Management of Knowledge Workers'

Table of Contents

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    Book Overview
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    Chapter 1 Managing Talent of Non-Traditional Knowledge Workers: Opportunities, Challenges, and Trends
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    Chapter 2 Talent Management in the New Economy: Applying Lessons Learned from Knowledge Workers
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    Chapter 3 The Move from Employment to Associate Consulting within the Employment Relationship
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    Chapter 4 Are They One of Us? Why Retention Strategies Should Ensure that Contingent Employees Identify with the Organization
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    Chapter 5 The Effects of Organizational Culture on Contingent Knowledge Workers
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    Chapter 6 The Customer-Employee Relationship Revisited: A New Perspective for Human Capital Management?
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    Chapter 7 Managing the Talent of Independent Contractors in Australia
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    Chapter 8 Can Short-Term International Assignments Solve an Organization’s Talent Shortages?
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    Chapter 9 Balancing Customer, Professional and Organizational Interests: Foci of Commitment of Employed versus Self-Employed Finance Professionals
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    Chapter 10 Executive Coaches in Organizations: Insiders from Outside
Attention for Chapter 6: The Customer-Employee Relationship Revisited: A New Perspective for Human Capital Management?
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Chapter title
The Customer-Employee Relationship Revisited: A New Perspective for Human Capital Management?
Chapter number 6
Book title
Talent Management of Knowledge Workers
Published by
Palgrave Macmillan, London, January 2010
DOI 10.1057/9780230277526_6
Book ISBNs
978-1-349-31802-5, 978-0-230-27752-6
Authors

Regina-Viola Frey

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