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Chapter title |
Konzeptionierung eines Schweizer Kundenbarometers
|
---|---|
Chapter number | 4 |
Book title |
Nationale Kundenbarometer
|
Published by |
Gabler Verlag, Wiesbaden, January 1998
|
DOI | 10.1007/978-3-663-10877-1_4 |
Book ISBNs |
978-3-40-912334-1, 978-3-66-310877-1
|
Authors |
Manfred Bruhn, Britta Murmann |