You are seeing a free-to-access but limited selection of the activity Altmetric has collected about this research output.
Click here to find out more.
Mendeley readers
| Chapter title |
Customer Experience Driving Quality Transformation
|
|---|---|
| Chapter number | 6 |
| Book title |
Quality in the 21st Century
|
| Published by |
Springer, Cham, January 2016
|
| DOI | 10.1007/978-3-319-21332-3_6 |
| Book ISBNs |
978-3-31-921331-6, 978-3-31-921332-3
|
| Authors |
Kandy Senthilmaran, Senthilmaran, Kandy |
Mendeley readers
The data shown below were compiled from readership statistics for 6 Mendeley readers of this research output. Click here to see the associated Mendeley record.
Geographical breakdown
| Country | Count | As % |
|---|---|---|
| Unknown | 6 | 100% |
Demographic breakdown
| Readers by professional status | Count | As % |
|---|---|---|
| Student > Master | 2 | 33% |
| Student > Bachelor | 1 | 17% |
| Student > Doctoral Student | 1 | 17% |
| Researcher | 1 | 17% |
| Unknown | 1 | 17% |
| Readers by discipline | Count | As % |
|---|---|---|
| Business, Management and Accounting | 3 | 50% |
| Computer Science | 1 | 17% |
| Unknown | 2 | 33% |