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Chapter title |
The external element of total quality management — working with competitors and not against them, with special reference to marketing to China
|
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Chapter number | 63 |
Book title |
Total Quality Management
|
Published by |
Springer, Dordrecht, January 1995
|
DOI | 10.1007/978-94-011-0539-2_63 |
Book ISBNs |
978-9-40-104240-6, 978-9-40-110539-2
|
Authors |
P. P. F. Chan, Chan, P. P. F. |