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Mendeley readers
Chapter title |
Introduction The Service Quality and Productivity Challenge
|
---|---|
Chapter number | 1 |
Book title |
The Service Productivity and Quality Challenge
|
Published by |
Springer, Dordrecht, January 1995
|
DOI | 10.1007/978-94-011-0073-1_1 |
Book ISBNs |
978-9-40-104036-5, 978-9-40-110073-1
|
Authors |
Patrick T. Harker |
Mendeley readers
The data shown below were compiled from readership statistics for 14 Mendeley readers of this research output. Click here to see the associated Mendeley record.
Geographical breakdown
Country | Count | As % |
---|---|---|
Unknown | 14 | 100% |
Demographic breakdown
Readers by professional status | Count | As % |
---|---|---|
Lecturer > Senior Lecturer | 2 | 14% |
Professor > Associate Professor | 2 | 14% |
Professor | 2 | 14% |
Researcher | 2 | 14% |
Unspecified | 1 | 7% |
Other | 1 | 7% |
Unknown | 4 | 29% |
Readers by discipline | Count | As % |
---|---|---|
Business, Management and Accounting | 5 | 36% |
Engineering | 2 | 14% |
Economics, Econometrics and Finance | 2 | 14% |
Unspecified | 1 | 7% |
Unknown | 4 | 29% |