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Mendeley readers
Chapter title |
The Economics of Customer Lock-In and Market Power in Services
|
---|---|
Chapter number | 9 |
Book title |
The Service Productivity and Quality Challenge
|
Published by |
Springer, Dordrecht, January 1995
|
DOI | 10.1007/978-94-011-0073-1_9 |
Book ISBNs |
978-9-40-104036-5, 978-9-40-110073-1
|
Authors |
Severin Borenstein, Jeffrey K. MacKie-Mason, Janet S. Netz |
Mendeley readers
The data shown below were compiled from readership statistics for 5 Mendeley readers of this research output. Click here to see the associated Mendeley record.
Geographical breakdown
Country | Count | As % |
---|---|---|
Sweden | 1 | 20% |
Unknown | 4 | 80% |
Demographic breakdown
Readers by professional status | Count | As % |
---|---|---|
Professor | 1 | 20% |
Student > Ph. D. Student | 1 | 20% |
Researcher | 1 | 20% |
Student > Master | 1 | 20% |
Unknown | 1 | 20% |
Readers by discipline | Count | As % |
---|---|---|
Arts and Humanities | 1 | 20% |
Computer Science | 1 | 20% |
Economics, Econometrics and Finance | 1 | 20% |
Unknown | 2 | 40% |