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The Power of Customer Misbehavior

Overview of attention for book
Overall attention for this book and its chapters
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Mentioned by

news
1 news outlet
twitter
3 X users

Citations

dimensions_citation
3 Dimensions

Readers on

mendeley
16 Mendeley
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Title
The Power of Customer Misbehavior
Published by
Palgrave Macmillan UK, November 2013
DOI 10.1057/9781137348920
ISBNs
978-1-137-34891-3, 978-1-349-46779-2, 978-1-137-34893-7, 978-1-137-34892-0
Authors

Fisher, M., Abbott, M., Lyytinen, Kalle, Fisher, Michael, Abbott, Martin

X Demographics

X Demographics

The data shown below were collected from the profiles of 3 X users who shared this research output. Click here to find out more about how the information was compiled.
Mendeley readers

Mendeley readers

The data shown below were compiled from readership statistics for 16 Mendeley readers of this research output. Click here to see the associated Mendeley record.

Geographical breakdown

Country Count As %
Portugal 1 6%
Unknown 15 94%

Demographic breakdown

Readers by professional status Count As %
Student > Master 4 25%
Student > Ph. D. Student 3 19%
Professor 2 13%
Other 1 6%
Student > Doctoral Student 1 6%
Other 3 19%
Unknown 2 13%
Readers by discipline Count As %
Business, Management and Accounting 9 56%
Social Sciences 2 13%
Unspecified 1 6%
Engineering 1 6%
Unknown 3 19%