Outcome-Based Performance Management in the Public Sector

Chapter 1 Shifting from Output to Outcome Measurement in Public Administration-Arguments Revisited

Chapter 2 Organizational Performance in the Italian Health care Sector

Chapter 4 Designing Outcome-Based Performance Management Systems to Assess Policies Impacting on Caesarean Section Rate: An Analysis of the Sicilian Maternity Pathway

Chapter 5 The Scottish Government’s System of Outcome-Based Performance Management: A Case Study of the National Performance Framework and Scotland Performs

Chapter 6 Governance Structures and the “(De)Politicization” of Performance Measures

Chapter 7 Italian Public Administration Reform: What are the Limits of Financial Performance Measures?

Chapter 8 Measuring Coordination and Coherence: Assessing Performance Across the Public Sector

Chapter 9 Outcome-Based Performance Management in the Public Sector: What Role for Inter-organizational ICT Networks?

Chapter 10 Disappointing Outcomes: Can Implementation Modeling Help?

Chapter 11 Evaluation of Innovation Performance in the Public Sector: A Systematic Review of Studies

Chapter 12 Measuring the Impact of Training on Public Manager Performance: The Case of Canton Ticino (An Ex-Post Analysis)

Chapter 13 Analysing Corruption: Effects on the Transparency of Public Administrations

Chapter 14 Performance Measurement Systems in Universities: A Critical Review of the Italian System

Chapter 15 Performance-Based Funding and Internal Resource Allocation: The Case of Italian Universities

Chapter 16 Performance Reporting in Italian Public Universities: Activities in Support of Research, Teaching and the “Third Mission”

Chapter 17 Performance Management Uses, Outcome Measures and Mechanisms-Based Explanations. The Case of the Judicial Sector

Chapter 18 Performance Management and Evaluation of Large-Scale Events in a Multistakeholder Engagement Perspective: The Case of the Extraordinary Jubilee of Mercy

Chapter 19 Performance Benchmarking of School Districts in New York State

Chapter 20 Efficiency Versus Effectiveness in Hospitals: A Dynamic Simulation Approach

Chapter 21 Public Policy Design for Climate Change Adaptation: A Dynamic Performance Management Approach to Enhance Resilience