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Mendeley readers
| Chapter title |
Knowledge Management in ITSM: Applying the DIKW Model
|
|---|---|
| Chapter number | 1 |
| Book title |
Engineering and Management of IT-based Service Systems
|
| Published by |
Springer Berlin Heidelberg, October 2013
|
| DOI | 10.1007/978-3-642-39928-2_1 |
| Book ISBNs |
978-3-64-239927-5, 978-3-64-239928-2
|
| Authors |
Sue Conger, Jack Probst |
| Editors |
Manuel Mora, Jorge Marx Gómez, Leonardo Garrido, Francisco Cervantes Pérez |
Mendeley readers
The data shown below were compiled from readership statistics for 27 Mendeley readers of this research output. Click here to see the associated Mendeley record.
Geographical breakdown
| Country | Count | As % |
|---|---|---|
| Indonesia | 1 | 4% |
| Unknown | 26 | 96% |
Demographic breakdown
| Readers by professional status | Count | As % |
|---|---|---|
| Student > Master | 10 | 37% |
| Student > Ph. D. Student | 3 | 11% |
| Student > Doctoral Student | 2 | 7% |
| Student > Bachelor | 2 | 7% |
| Professor | 1 | 4% |
| Other | 2 | 7% |
| Unknown | 7 | 26% |
| Readers by discipline | Count | As % |
|---|---|---|
| Computer Science | 11 | 41% |
| Engineering | 5 | 19% |
| Business, Management and Accounting | 3 | 11% |
| Arts and Humanities | 1 | 4% |
| Unknown | 7 | 26% |