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Advancing Workplace Mediation Through Integration of Theory and Practice

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Cover of 'Advancing Workplace Mediation Through Integration of Theory and Practice'

Table of Contents

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    Book Overview
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    Chapter 1 Promoting Effective Workplace Mediation
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    Chapter 2 Getting Beyond Win-Lose and Win-Win: A Situated Model of Adaptive Mediation
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    Chapter 3 Workplace Mediation: Searching for Underlying Motives and Interests
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    Chapter 4 A Psychological Toolbox for Mediators: From Theory and Research to Best Practices
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    Chapter 5 Workplace Mediation: Lessons from Negotiation Theory
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    Chapter 6 Mediation and Conflict Coaching in Organizational Dispute Systems
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    Chapter 7 HRM Practices and Mediation: Lessons Learnt from the UK
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    Chapter 8 Towards an Integrated Workplace Mediation System: Reflections on the South African Experience
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    Chapter 9 Mandatory Workplace Mediation
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    Chapter 10 An Appreciative Approach to Conflict: Mediation and Conflict Coaching
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    Chapter 11 Manager as Mediator: Attitude, Technique, and Process in Constructive Conflict Resolution in the Workplace
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    Chapter 12 Conflict-Positive Organizations: Applying Mediation and Conflict Management Research
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    Chapter 13 Looking Back to Leap Forward: The Potential for e-mediation at Work
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    Chapter 14 It Takes Three to Tango: The Geometry of Workplace Mediation
Attention for Chapter 8: Towards an Integrated Workplace Mediation System: Reflections on the South African Experience
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