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Design Science in Tourism

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Cover of 'Design Science in Tourism'

Table of Contents

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    Book Overview
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    Chapter 1 Introduction to Tourism Design and Design Science in Tourism
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    Chapter 2 Tourism Experience and Tourism Design
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    Chapter 3 Emotions in Tourism: From Exploration to Design
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    Chapter 4 Emotions in Tourism: From Consumer Behavior to Destination Management
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    Chapter 5 Authenticity for Tourism Design and Experience
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    Chapter 6 An Uncanny Night in a Nature Bubble: Designing Embodied Sleeping Experiences
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    Chapter 7 Stories as a Tourist Experience Design Tool
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    Chapter 8 Destinations and Value Co-creation: Designing Experiences as Processes
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    Chapter 9 Social Systems and Tourism Design
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    Chapter 10 Atmospherics and the Touristic Experience
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    Chapter 11 Designing Tourism Services in an Era of Information Overload
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    Chapter 12 Technology and Behavioral Design in Tourism
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    Chapter 13 The Dynamics of Destinations and Tourism Development
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    Chapter 14 Experiences Through Design and Innovation Along Touch Points
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    Chapter 15 When Design Goes Wrong? Diagnostic Tools for Detecting and Overcoming Failures in Service Experience
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    Chapter 16 Concluding Remarks: Tourism Design and the Future of Tourism
Attention for Chapter 15: When Design Goes Wrong? Diagnostic Tools for Detecting and Overcoming Failures in Service Experience
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Citations

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