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Mendeley readers
| Chapter title |
When Design Goes Wrong? Diagnostic Tools for Detecting and Overcoming Failures in Service Experience
|
|---|---|
| Chapter number | 15 |
| Book title |
Design Science in Tourism
|
| Published by |
Springer International Publishing, October 2016
|
| DOI | 10.1007/978-3-319-42773-7_15 |
| Book ISBNs |
978-3-31-942771-3, 978-3-31-942773-7
|
| Authors |
Astrid Dickinger, Daniel Leung |
| Editors |
Daniel R. Fesenmaier, Zheng Xiang |
Mendeley readers
The data shown below were compiled from readership statistics for 4 Mendeley readers of this research output. Click here to see the associated Mendeley record.
Geographical breakdown
| Country | Count | As % |
|---|---|---|
| Unknown | 4 | 100% |
Demographic breakdown
| Readers by professional status | Count | As % |
|---|---|---|
| Unspecified | 1 | 25% |
| Student > Ph. D. Student | 1 | 25% |
| Unknown | 2 | 50% |
| Readers by discipline | Count | As % |
|---|---|---|
| Unspecified | 1 | 25% |
| Business, Management and Accounting | 1 | 25% |
| Unknown | 2 | 50% |