Chapter 1 Building Trust and Constructive Conflict Management in Organizations

Chapter 2 Myths and Fantasies in Discussing the End of Organized Labor: What Do We Mean When We Say There Is a Crisis of Labor Relations?

Chapter 3 The State of Art: Trust and Conflict Management in Organizational Industrial Relations

Chapter 4 Trust and Managing Conflict: Partners in Developing Organizations

Chapter 5 Negotiations in the Workplace: Overcoming the Problem of Asymmetry

Chapter 6 The Tree of Trust: Building and Repairing Trust in Organizations

Chapter 7 Interventions for Building Trust and Negotiating Integrative Agreements Between Management and Works Council

Chapter 8 Trust and the Role of the Psychological Contract in Contemporary Employment Relations

Chapter 9 Building a Collaborative Workplace Culture: A South African Perspective

Chapter 10 Regulation of Influence: An Ethical Perspective on How to Stimulate Cooperation, Trust and Innovation in Social Dialogue

Chapter 12 Women in Industrial Relations: Overcoming Gender Biases

Chapter 13 Constructive Conflict Management in Organizations: Taking Stock and Looking Forward