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Service Design Capabilities

Overview of attention for book
Attention for Chapter 4: Designing for the Level of ‘Service as Interaction’
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Citations

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Readers on

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3 Mendeley
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Chapter title
Designing for the Level of ‘Service as Interaction’
Chapter number 4
Book title
Service Design Capabilities
Published by
Springer, Cham, January 2021
DOI 10.1007/978-3-030-56282-3_4
Book ISBNs
978-3-03-056281-6, 978-3-03-056282-3
Authors

Nicola Morelli, Amalia de Götzen, Luca Simeone

Mendeley readers

Mendeley readers

The data shown below were compiled from readership statistics for 3 Mendeley readers of this research output. Click here to see the associated Mendeley record.

Geographical breakdown

Country Count As %
Unknown 3 100%

Demographic breakdown

Readers by professional status Count As %
Unspecified 1 33%
Student > Bachelor 1 33%
Unknown 1 33%
Readers by discipline Count As %
Unspecified 1 33%
Nursing and Health Professions 1 33%
Unknown 1 33%