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Chapter title |
Kundencontrolling in der Unternehmenspraxis: Beschwerdeinformationen als Kern des Kundencontrollings
|
---|---|
Chapter number | 22 |
Book title |
Handbuch Controlling
|
Published by |
Springer Gabler, Wiesbaden, January 2016
|
DOI | 10.1007/978-3-658-04741-2_22 |
Book ISBNs |
978-3-65-804707-8, 978-3-65-804741-2
|
Authors |
Andreas Schöler, Dominik van Aaken |