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Crafting and Shaping Knowledge Worker Services in the Information Economy

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Cover of 'Crafting and Shaping Knowledge Worker Services in the Information Economy'

Table of Contents

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    Book Overview
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    Chapter 1 Knowledge Workers and Rapid Changes in Technology
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    Chapter 2 OPEX-Sourced Knowledge Worker Services
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    Chapter 3 Adaptiveness and Responsiveness Within Knowledge Worker Services
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    Chapter 4 Resiliency Within Knowledge Worker Services
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    Chapter 5 Risk Management Within Knowledge Worker Services
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    Chapter 6 Business Architecture for Knowledge Worker Services
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    Chapter 7 People Within Knowledge Worker Services
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    Chapter 8 Training and Skilling Within Knowledge Worker Services
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    Chapter 9 Operational Transformation Within Knowledge Worker Services
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    Chapter 10 ICT Operations and Services Within Knowledge Worker Services
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    Chapter 11 Project Management Within Knowledge Worker Services
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    Chapter 12 Knowledge Worker Services Transformation
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