Chaos, Complexity and Leadership 2018
Springer International Publishing
Chapter title |
Customer Perception of the Quality of Online Banking Services (with Special Reference to SBI and ICICI): A Study on Chaos and a Complexity Perspective
|
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Chapter number | 13 |
Book title |
Chaos, Complexity and Leadership 2018
|
Published by |
Springer, Cham, December 2018
|
DOI | 10.1007/978-3-030-27672-0_13 |
Book ISBNs |
978-3-03-027671-3, 978-3-03-027672-0
|
Authors |
Niyasha Patra, Nilanjan Ray, Patra, Niyasha, Ray, Nilanjan |
Country | Count | As % |
---|---|---|
Unknown | 35 | 100% |
Readers by professional status | Count | As % |
---|---|---|
Student > Ph. D. Student | 4 | 11% |
Lecturer | 3 | 9% |
Other | 2 | 6% |
Professor > Associate Professor | 2 | 6% |
Student > Doctoral Student | 1 | 3% |
Other | 3 | 9% |
Unknown | 20 | 57% |
Readers by discipline | Count | As % |
---|---|---|
Business, Management and Accounting | 10 | 29% |
Social Sciences | 2 | 6% |
Computer Science | 2 | 6% |
Arts and Humanities | 1 | 3% |
Agricultural and Biological Sciences | 1 | 3% |
Other | 0 | 0% |
Unknown | 19 | 54% |