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How Are Negative #Customer Experiences Formed? A Qualitative Study of Customers’ Online Shopping Journeys. Written by Tiina Kemppainen, Lauri Frank. Discussed durring @bisconf https://t.co/25VIUqAdP5
How Are Negative #Customer Experiences Formed? A Qualitative Study of Customers’ Online Shopping Journeys. Written by Tiina Kemppainen, Lauri Frank. Discussed durring @bisconf https://t.co/25VIUqAdP5