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The Impact of ICT on Work

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Cover of 'The Impact of ICT on Work'

Table of Contents

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    Book Overview
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    Chapter 1 Impact of ICT on Work: Introduction
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    Chapter 2 The New Way of Working: Bricks, Bytes, and Behavior
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    Chapter 3 Telecommuting: What? Why? When? and How?
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    Chapter 4 Drivers and Consequences in Transforming Work Practices
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    Chapter 5 Future of Work and Work Skills in Knowledge-Intensive Services: Impact of New Media and Technologies
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    Chapter 6 Seeing Is Belonging: Remote Working, Identity and Staying Connected
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    Chapter 7 Smart Workplace Technology Buzz
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    Chapter 8 Gamification of Service Desk Work
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    Chapter 9 Work Design Characteristics of Mobile-Intensive Workers: Implications for Future Work Design
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    Chapter 10 Work Longer Or Live Smarter? Striving for Desirable Work Time Arrangements in Diverse Cultural Contexts
Attention for Chapter 8: Gamification of Service Desk Work
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