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Operations in an Omnichannel World

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Cover of 'Operations in an Omnichannel World'

Table of Contents

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    Book Overview
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    Chapter 1 Operations in an Omnichannel World: Introduction
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    Chapter 2 Omnichannel Operations: Challenges, Opportunities, and Models
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    Chapter 3 New Functions of Physical Stores in the Age of Omnichannel Retailing
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    Chapter 4 Omnichannel Assortment Planning
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    Chapter 5 Returns Policies and Smart Salvaging: Benefiting from a Multi-Channel World
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    Chapter 6 Omnichannel Analytics
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    Chapter 7 Online Availability
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    Chapter 8 Omnichannel Assortment Decisions in a Fashion Retailing Supply Chain
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    Chapter 9 Determinants of Excess Inventory Announcement and Stock Market Reaction in the Retail Sector
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    Chapter 10 Whether Weather Matters: Impact of Exogenous Factors on Customers Channel Choice
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    Chapter 11 Omnichannel Customer Behavior in Retail Banking
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    Chapter 12 Distribution in Omnichannel Grocery Retailing: An Analysis of Concepts Realized
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    Chapter 13 Coordination of Inventory Distribution and Price Markdowns for Clearance Sales at Zara
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    Chapter 14 Omnichannel and Traditional Retail: Platforms to Seamlessly Connect Retail, Service, and Delivery
Attention for Chapter 11: Omnichannel Customer Behavior in Retail Banking
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