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The Palgrave Handbook of Global Perspectives on Emotional Labor in Public Service

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Attention for Chapter 8: Measuring Emotional Labor: Survey Construction, Measurement Invariance, and Structural Equation Model
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Chapter title
Measuring Emotional Labor: Survey Construction, Measurement Invariance, and Structural Equation Model
Chapter number 8
Book title
The Palgrave Handbook of Global Perspectives on Emotional Labor in Public Service
DOI 10.1007/978-3-030-24823-9_8
Book ISBNs
978-3-03-024822-2, 978-3-03-024823-9
Authors

Yang, Seung-Bum, Guy, Mary E., Mastracci, Sharon H., Azhar, Aisha, Hsieh, Chih-Wei, Lee, Hyun Jung, Lu, Xiaojun