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Process Mining Techniques in Business Environments

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Cover of 'Process Mining Techniques in Business Environments'

Table of Contents

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    Book Overview
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    Chapter 1 Introduction
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    Chapter 2 Introduction to Business Processes, BPM, and BPM Systems
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    Chapter 3 Data Generated by Information Systems (and How to Get It)
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    Chapter 4 Data Mining for Information System Data
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    Chapter 5 Process Mining
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    Chapter 6 Quality Criteria in Process Mining
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    Chapter 7 Event Streams
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    Chapter 8 Obstacles to Applying Process Mining in Practice
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    Chapter 9 Long-term View Scenario
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    Chapter 10 Data Preparation
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    Chapter 11 Heuristics Miner for Time Interval
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    Chapter 12 Automatic Configuration of Mining Algorithm
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    Chapter 13 User-Guided Discovery of Process Models
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    Chapter 14 Extensions of Business Processes with Organizational Roles
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    Chapter 15 Results Interpretation and Evaluation
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    Chapter 16 Hands-On: Obtaining Test Data
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    Chapter 17 Process Mining for Stream Data Sources
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    Chapter 18 Conclusions and Future Work
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