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Mendeley readers
Chapter title |
Lessons Learnt Working with Performance Data in Call Centres
|
---|---|
Chapter number | 17 |
Book title |
COOP 2014 - Proceedings of the 11th International Conference on the Design of Cooperative Systems, 27-30 May 2014, Nice (France)
|
Published by |
Springer, Cham, January 2014
|
DOI | 10.1007/978-3-319-06498-7_17 |
Book ISBNs |
978-3-31-906497-0, 978-3-31-906498-7
|
Authors |
Tommaso Colombino, Benjamin Hanrahan, Stefania Castellani, Colombino, Tommaso, Hanrahan, Benjamin, Castellani, Stefania |
Mendeley readers
The data shown below were compiled from readership statistics for 3 Mendeley readers of this research output. Click here to see the associated Mendeley record.
Geographical breakdown
Country | Count | As % |
---|---|---|
Unknown | 3 | 100% |
Demographic breakdown
Readers by professional status | Count | As % |
---|---|---|
Other | 1 | 33% |
Student > Master | 1 | 33% |
Unknown | 1 | 33% |
Readers by discipline | Count | As % |
---|---|---|
Computer Science | 2 | 67% |
Unknown | 1 | 33% |