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| Chapter title |
Schlussbetrachtung und Ausblick
|
|---|---|
| Chapter number | 5 |
| Book title |
Zusammenhang zwischen Kundenzufriedenheit und Kundenloyalität
|
| Published by |
Gabler Verlag, Wiesbaden, January 2012
|
| DOI | 10.1007/978-3-8349-4275-3_5 |
| Book ISBNs |
978-3-83-494274-6, 978-3-83-494275-3
|
| Authors |
Doris Skala-Gast |