Enhancing The Service Quality of The Tour and Travel SME By Integrating Servqual Dimensions, Kano Model, and Fishbone Diagram
Article in Southeast Asian Business Review (November 2023)
The most recent citing publications are shown below. View all 15 publications that cite this research output on Dimensions.
Article in Southeast Asian Business Review (November 2023)
Book chapter (January 2023)
Article in Transportation Research Procedia (January 2022)