Managing in a VUCA World
Springer International Publishing
Chapter title |
Measures to Understand and Control Customer Relationship and Loyalty
|
---|---|
Chapter number | 6 |
Book title |
Managing in a VUCA World
|
Published by |
Springer, Cham, January 2016
|
DOI | 10.1007/978-3-319-16889-0_6 |
Book ISBNs |
978-3-31-916888-3, 978-3-31-916889-0
|
Authors |
Thomas Burgartz, Andreas Krämer, Burgartz, Thomas, Krämer, Andreas |
Country | Count | As % |
---|---|---|
Unknown | 19 | 100% |
Readers by professional status | Count | As % |
---|---|---|
Student > Master | 3 | 16% |
Student > Ph. D. Student | 3 | 16% |
Student > Bachelor | 2 | 11% |
Lecturer | 1 | 5% |
Unspecified | 1 | 5% |
Other | 2 | 11% |
Unknown | 7 | 37% |
Readers by discipline | Count | As % |
---|---|---|
Business, Management and Accounting | 5 | 26% |
Economics, Econometrics and Finance | 4 | 21% |
Computer Science | 2 | 11% |
Agricultural and Biological Sciences | 1 | 5% |
Unspecified | 1 | 5% |
Other | 0 | 0% |
Unknown | 6 | 32% |