Elyes Lamine, Franck Fontanili, Maria Mascolo, Hervé Pingaud. Improving the Management of an Emergency Call Service by Combining Process Mining and Discrete Event Simulation Approaches. Luis M. Camarinha-Matos; Frédérick Bénaben; Willy Picard. 16th Workin
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Elyes Lamine, Franck Fontanili, Maria Mascolo, Hervé Pingaud. Improving the Management of an Emergency Call Service by…