Claudio Meirelles, Marcia Terra Silva, Jose Sacomano. Quality of Service in Small and Medium Enterprises. Shigeki Umeda; Masaru Nakano; Hajime Mizuyama; Hironori Hibino; Dimitris Kiritsis; Gregor von Cieminski. IFIP International Conference on Advances in
HAL Archives-Ouvertes,
Claudio Meirelles, Marcia Terra Silva, Jose Sacomano. Quality of Service in Small and Medium Enterprises.