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E-Government Strategy, ICT and Innovation for Citizen Engagement

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Cover of 'E-Government Strategy, ICT and Innovation for Citizen Engagement'

Table of Contents

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    Book Overview
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    Chapter 1 Introduction: Global Challenges in Turbulent Times: Road to Sustainable E-government
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    Chapter 2 Effective, Inclusive and Citizen-Oriented Service Delivery, and Governance Innovation
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    Chapter 3 The Changing Role of ICT in Government: Lessons Learned
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    Chapter 4 Six Good Practice Case Studies
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    Chapter 5 Conclusion
Attention for Chapter 2: Effective, Inclusive and Citizen-Oriented Service Delivery, and Governance Innovation
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