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Mendeley readers
Chapter title |
Improving the Deployment of IT Service Management Processes: A Case Study
|
---|---|
Chapter number | 4 |
Book title |
Systems, Software and Service Process Improvement
|
Published by |
Springer Berlin Heidelberg, January 2011
|
DOI | 10.1007/978-3-642-22206-1_4 |
Book ISBNs |
978-3-64-222205-4, 978-3-64-222206-1
|
Authors |
Marko Jäntti, Julia Järvinen |
Editors |
Rory V. O‘Connor, Jan Pries-Heje, Richard Messnarz |
Mendeley readers
The data shown below were compiled from readership statistics for 9 Mendeley readers of this research output. Click here to see the associated Mendeley record.
Geographical breakdown
Country | Count | As % |
---|---|---|
Unknown | 9 | 100% |
Demographic breakdown
Readers by professional status | Count | As % |
---|---|---|
Student > Master | 5 | 56% |
Lecturer | 2 | 22% |
Student > Ph. D. Student | 2 | 22% |
Readers by discipline | Count | As % |
---|---|---|
Computer Science | 5 | 56% |
Engineering | 2 | 22% |
Social Sciences | 1 | 11% |
Business, Management and Accounting | 1 | 11% |