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Social Media for Government Services

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Cover of 'Social Media for Government Services'

Table of Contents

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    Book Overview
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    Chapter 1 Social Media for Government Services: An Introduction
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    Chapter 2 Social Media for Government Services: A Case Study of Human Services
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    Chapter 3 Use of Social Media for Internal Communication: A Case Study in a Government Organisation
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    Chapter 4 The Role of Political Leadership in Driving Citizens’ Engagement Through Social Media: The Case of Dubai’s Public Sector
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    Chapter 5 Social Media Policy in Turkish Municipalities: Disparity Between Awareness and Implementation
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    Chapter 6 From Social Media to GeoSocial Intelligence: Crowdsourcing Civic Co-management for Flood Response in Jakarta, Indonesia
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    Chapter 7 Detecting Bursty Topics of Correlated News and Twitter for Government Services
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    Chapter 8 Webcare in Public Services: Deliver Better with Less?
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    Chapter 9 Next Step: An Online Community for Delivering Human Services
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    Chapter 10 Gamification on the Social Web
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    Chapter 11 Improving Government Services Using Social Media Feedback
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    Chapter 12 Using Crowd Sourced Content to Help Manage Emergency Events
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    Chapter 13 Improving Situation Awareness and Reporting Using the Emergency Response Intelligence Capability Tool
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    Chapter 14 A Lexical Resource for Identifying Public Services Names on the Social Web
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    Chapter 15 Transport Policy: Social Media and User-Generated Content in a Changing Information Paradigm
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    Chapter 16 ‘Garbage Let’s Take Away’: Producing Understandable and Translatable Government Documents: A Case Study from Japan
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    Chapter 17 Multi-hazard Detection by Integrating Social Media and Physical Sensors
Attention for Chapter 5: Social Media Policy in Turkish Municipalities: Disparity Between Awareness and Implementation
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Chapter title
Social Media Policy in Turkish Municipalities: Disparity Between Awareness and Implementation
Chapter number 5
Book title
Social Media for Government Services
Published by
Springer International Publishing, January 2016
DOI 10.1007/978-3-319-27237-5_5
Book ISBNs
978-3-31-927235-1, 978-3-31-927237-5
Authors

Naci Karkin, Ozer Koseoglu, Mehmet Zahid Sobaci

Editors

Surya Nepal, Cécile Paris, Dimitrios Georgakopoulos

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X Demographics

The data shown below were collected from the profile of 1 X user who shared this research output. Click here to find out more about how the information was compiled.
Mendeley readers

Mendeley readers

The data shown below were compiled from readership statistics for 9 Mendeley readers of this research output. Click here to see the associated Mendeley record.

Geographical breakdown

Country Count As %
Unknown 9 100%

Demographic breakdown

Readers by professional status Count As %
Student > Master 2 22%
Student > Ph. D. Student 2 22%
Lecturer > Senior Lecturer 1 11%
Lecturer 1 11%
Researcher 1 11%
Other 0 0%
Unknown 2 22%
Readers by discipline Count As %
Social Sciences 4 44%
Arts and Humanities 2 22%
Agricultural and Biological Sciences 1 11%
Unknown 2 22%