Exploring Service Science
Springer International Publishing
Chapter title |
Exploring Customers’ Internal Response to the Service Experience: An Empirical Study in Healthcare
|
---|---|
Chapter number | 23 |
Book title |
Exploring Service Science
|
Published in |
Lecture Notes in Business Information Processing, September 2018
|
DOI | 10.1007/978-3-030-00713-3_23 |
Book ISBNs |
978-3-03-000712-6, 978-3-03-000713-3
|
Authors |
Gabriela Beirão, Humberto Costa, Beirão, Gabriela, Costa, Humberto |
Country | Count | As % |
---|---|---|
Unknown | 15 | 100% |
Readers by professional status | Count | As % |
---|---|---|
Student > Master | 3 | 20% |
Student > Ph. D. Student | 3 | 20% |
Student > Doctoral Student | 2 | 13% |
Professor | 2 | 13% |
Professor > Associate Professor | 2 | 13% |
Other | 1 | 7% |
Unknown | 2 | 13% |
Readers by discipline | Count | As % |
---|---|---|
Business, Management and Accounting | 4 | 27% |
Design | 2 | 13% |
Arts and Humanities | 1 | 7% |
Social Sciences | 1 | 7% |
Psychology | 1 | 7% |
Other | 2 | 13% |
Unknown | 4 | 27% |