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The Perception of Quality

Overview of attention for book
Cover of 'The Perception of Quality'

Table of Contents

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    Book Overview
  2. Altmetric Badge
    Chapter 1 What is Quality?
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    Chapter 2 Creating a Competitive Advantage
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    Chapter 3 The Value Proposition
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    Chapter 4 The Philosophy of Quality
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    Chapter 5 The Perception Process
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    Chapter 6 The Aspects of Quality
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    Chapter 7 Organizational Dimensions of Quality
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    Chapter 8 Implementing Organizational Change
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    Chapter 9 Dimensions of Transformational Process Quality
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    Chapter 10 Process Improvement Methods and Tools
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    Chapter 11 The Dimensions of Supply Chain Quality
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    Chapter 12 Implementing Change in the Supply Chain
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    Chapter 13 The Dimensions of Product Quality
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    Chapter 14 Product Design and Commercialization
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    Chapter 15 The Dimensions of Service Quality
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    Chapter 16 Service System Design and Commercialization
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    Chapter 17 Integrating All the Components of Quality
Attention for Chapter 8: Implementing Organizational Change
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