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Exploring Services Science

Overview of attention for book
Cover of 'Exploring Services Science'

Table of Contents

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    Book Overview
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    Chapter 1 Towards a Model for Measuring Customer Intimacy in B2B Services
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    Chapter 2 Usage-Centered Design of Adaptable Visualization Services: Application to Cooperation Support Services System in the AEC Sector
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    Chapter 3 From End-User’s Requirements to Web Services Retrieval: A Semantic and Intention-Driven Approach
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    Chapter 4 Lean Manufacturing in Public Services: Prospects for Value Creation
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    Chapter 5 Determinants of Continuance Intention towards Self-service Innovation: A Case of Electronic Government Services
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    Chapter 6 A Service Science and Engineering Approach to Public Information Services in Exceptional Situations - Examples from Transport
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    Chapter 7 Service Portfolio Design for Service Innovation Management: The Case of a Luxemburgish Research and Technology Organization
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    Chapter 8 Definition of a Description Language for Business Service Decomposition
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    Chapter 9 Can Software Architecture Review Methods Apply to Service Design?
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    Chapter 10 Framework for Design Research in Health and Care Services
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    Chapter 11 Towards an Ontology-Based Approach for Creating Sustainable Services
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    Chapter 12 Systemic Service Design: Aligning Value and Implementation
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    Chapter 13 A Framework for Developing a Co-design Environment for e-Business Applications
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    Chapter 14 On Service Systems – By Definition of Elementary Concepts towards the Sound Theory of Service Science
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    Chapter 15 A Conceptual Framework for Service Modelling in a Network of Service Systems
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    Chapter 16 Services Design for People
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    Chapter 17 Life Cycle of Virtualized Service Resource in BIRIS Environment
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    Chapter 18 A Conceptual Model of Service Exchange in Service-Dominant Logic
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    Chapter 19 Think Large, Act Small: An Approach to Web Services for Embedded Systems Based on the OSGi Framework
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    Chapter 20 Value Co-creation and Customer-Driven Innovation in Social Networking Systems
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    Chapter 21 e-Profile Management as a Basic Horizontal Service for the Creation of Specialized e-Services
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    Chapter 22 Febos: A Service-Oriented System for Collaborative Music Creation
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    Chapter 23 Compliance in e-Government Service Engineering: State-of-the-Art
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    Chapter 24 Customer Lifetime Value under Complex Contract Structures
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    Chapter 25 Total Cost of Service Life: The Need for Decision Support in Selecting, Comparing and Orchestrating Services
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    Chapter 26 A Cross Disciplinary Approach to Analyze the Effects of Digitalized Service Implementation
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    Chapter 27 Towards a Unifying Process Framework for Services Knowledge Management
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Title
Exploring Services Science
Published by
Springer Berlin Heidelberg, July 2010
DOI 10.1007/978-3-642-14319-9
ISBNs
978-3-64-214318-2, 978-3-64-214319-9
Editors

Morin, Jean-Henry, Ralyté, Jolita, Snene, Mehdi

X Demographics

X Demographics

The data shown below were collected from the profiles of 2 X users who shared this research output. Click here to find out more about how the information was compiled.
Mendeley readers

Mendeley readers

The data shown below were compiled from readership statistics for 392 Mendeley readers of this research output. Click here to see the associated Mendeley record.

Geographical breakdown

Country Count As %
Spain 2 <1%
Brazil 2 <1%
Switzerland 1 <1%
Germany 1 <1%
North Macedonia 1 <1%
Netherlands 1 <1%
Portugal 1 <1%
Finland 1 <1%
Czechia 1 <1%
Other 6 2%
Unknown 375 96%

Demographic breakdown

Readers by professional status Count As %
Student > Master 107 27%
Student > Ph. D. Student 73 19%
Student > Bachelor 43 11%
Researcher 29 7%
Student > Doctoral Student 22 6%
Other 66 17%
Unknown 52 13%
Readers by discipline Count As %
Business, Management and Accounting 97 25%
Computer Science 89 23%
Engineering 58 15%
Economics, Econometrics and Finance 23 6%
Social Sciences 22 6%
Other 39 10%
Unknown 64 16%