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Mendeley readers
Chapter title |
Towards a Maturity Model for IT Service Management Applied to Small and Medium Enterprises
|
---|---|
Chapter number | 14 |
Book title |
Systems, Software and Services Process Improvement
|
Published by |
Springer, Berlin, Heidelberg, June 2012
|
DOI | 10.1007/978-3-642-31199-4_14 |
Book ISBNs |
978-3-64-231198-7, 978-3-64-231199-4
|
Authors |
Renato Ferraz Machado, Sheila Reinehr, Andreia Malucelli |
Mendeley readers
The data shown below were compiled from readership statistics for 49 Mendeley readers of this research output. Click here to see the associated Mendeley record.
Geographical breakdown
Country | Count | As % |
---|---|---|
Brazil | 1 | 2% |
Unknown | 48 | 98% |
Demographic breakdown
Readers by professional status | Count | As % |
---|---|---|
Student > Master | 15 | 31% |
Student > Ph. D. Student | 8 | 16% |
Student > Bachelor | 7 | 14% |
Student > Doctoral Student | 4 | 8% |
Student > Postgraduate | 3 | 6% |
Other | 4 | 8% |
Unknown | 8 | 16% |
Readers by discipline | Count | As % |
---|---|---|
Computer Science | 22 | 45% |
Engineering | 11 | 22% |
Business, Management and Accounting | 8 | 16% |
Nursing and Health Professions | 1 | 2% |
Unknown | 7 | 14% |