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Chapter title |
Service Modelling and Engineering in the Telematics Industry – The View from the Perspective of a Toll Service Provider
|
---|---|
Chapter number | 12 |
Book title |
Industrial Engineering and Ergonomics
|
Published by |
Springer, Berlin, Heidelberg, January 2009
|
DOI | 10.1007/978-3-642-01293-8_12 |
Book ISBNs |
978-3-64-201292-1, 978-3-64-201293-8
|
Authors |
Johannes Springer, Karl-Gerhard Freyer |