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Einführung in das Management von Geschäftsprozessen

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Cover of 'Einführung in das Management von Geschäftsprozessen'

Table of Contents

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    Book Overview
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    Chapter 1 Definitionen der wichtigsten Begriffe
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    Chapter 2 Methoden des Prozessmanagements
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    Chapter 3 Qualitätsmanagementmethoden zur nachhaltigen Prozessoptimierung
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    Chapter 4 Total Quality Management
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    Chapter 5 Verbesserungs-Kata
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    Chapter 6 IT-Unterstützung von Prozessen
Attention for Chapter 1: Definitionen der wichtigsten Begriffe
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