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| Chapter title |
Problemzonen — Machen Sie sich Ihr Verhalten am Telefon bewußt
|
|---|---|
| Chapter number | 9 |
| Book title |
Professionell Telefonieren
|
| Published by |
Gabler Verlag, January 1996
|
| DOI | 10.1007/978-3-322-84741-6_9 |
| Book ISBNs |
978-3-40-919983-4, 978-3-32-284741-6
|
| Authors |
Gisa Briese-Neumann |