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Exploring Services Science

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Cover of 'Exploring Services Science'

Table of Contents

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    Book Overview
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    Chapter 1 Towards a Framework of Influence Factors for Value Co-creation in Service Systems
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    Chapter 2 Towards Contributory Development by the Means of Services as Common Goods
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    Chapter 3 Knowledge Sharing and Value Co-creation: Designing a Service System for Fostering Inter-generational Cooperation
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    Chapter 4 Towards a Cyberinfrastructure for Social Science Research Collaboration: The Service Science Approach
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    Chapter 5 Evolution and Overview of Linked USDL
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    Chapter 6 An Agile BPM System for Knowledge-Based Service Organizations
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    Chapter 7 A SoaML Approach for Derivation of a Process-Oriented Logical Architecture from Use Cases
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    Chapter 8 A Service Oriented Architecture for Total Manufacturing Enterprise Integration
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    Chapter 9 On the Necessity and Nature of E-Mobility Services – Towards a Service Description Framework
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    Chapter 10 Towards the Alignment of a Detailed Service-Oriented Design and Development Methodology with ITIL v. $$3$$
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    Chapter 11 How Social Responsibility Influences Innovation of Service Firms: An Investigation of Mediating Factors
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    Chapter 12 Verifying the Image-Dominant (ID) Logic Through Value Cross-Creation Between Social and Imagined Communities
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    Chapter 13 E-Health and Value Co-creation: The Case of Electronic Medical Record in an Italian Academic Integrated Hospital
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    Chapter 14 Service Convenience on Call Centers: Impacts on Repurchase
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    Chapter 15 Tourism as a Life Experience: A Service Science Approach
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    Chapter 16 Technological Trends in the Sport Field: Which Application Areas and Challenges?
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    Chapter 17 Shared Services: Exploring the New Frontier
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    Chapter 18 Towards a Conceptual Framework for Classifying Visualisations of Data from Urban Mobility Services
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    Chapter 19 Agent Based Simulation of Trust Dynamics in Dependence Networks
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    Chapter 20 Towards an IT-Based Coordination Platform for the German Emergency Medical Service System
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    Chapter 21 Education on Service Science Management and Engineering: A Comparative Analysis
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    Chapter 22 Business School Innovation Through a Service Science Approach: Organizational and Performance Measurement Issues
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    Chapter 23 Disclosing Paths for Multi-channel Service Research: A Contemporaneous Phenomenon and Guidelines for Future Investigations
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    Chapter 24 Interrelations of Success Factors for Selling Product-Service Systems from a Solution Sales Perspective
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    Chapter 25 How to Encourage the Use of Public Transport? A Multiservice Approach Based on Mobile Technologies
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    Chapter 26 Relationship Bonds and Customer Loyalty: A Study Across Different Service Contexts
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    Chapter 27 Exploring Opportunities to Improve Retail Store Quality Using RSQS
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Title
Exploring Services Science
Published by
Springer International Publishing, January 2015
DOI 10.1007/978-3-319-14980-6
ISBNs
978-3-31-914979-0, 978-3-31-914980-6
Editors

Nóvoa, Henriqueta, Drăgoicea, Monica

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The data shown below were collected from the profile of 1 X user who shared this research output. Click here to find out more about how the information was compiled.
Mendeley readers

Mendeley readers

The data shown below were compiled from readership statistics for 24 Mendeley readers of this research output. Click here to see the associated Mendeley record.

Geographical breakdown

Country Count As %
Unknown 24 100%

Demographic breakdown

Readers by professional status Count As %
Student > Master 4 17%
Student > Ph. D. Student 3 13%
Lecturer > Senior Lecturer 2 8%
Professor 2 8%
Lecturer 1 4%
Other 2 8%
Unknown 10 42%
Readers by discipline Count As %
Computer Science 6 25%
Business, Management and Accounting 5 21%
Social Sciences 2 8%
Engineering 1 4%
Unknown 10 42%