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X Demographics
Mendeley readers
Chapter title |
KPIs zur Steuerung von Customer Contact Centern
|
---|---|
Chapter number | 8 |
Book title |
Produktivität von Dienstleistungen
|
Published by |
Springer Fachmedien Wiesbaden, February 2016
|
DOI | 10.1007/978-3-658-04086-4_8 |
Book ISBNs |
978-3-65-804085-7, 978-3-65-804086-4
|
Authors |
Ulrich Egle, Imke Keimer, Nils Hafner |
X Demographics
The data shown below were collected from the profile of 1 X user who shared this research output. Click here to find out more about how the information was compiled.
Geographical breakdown
Country | Count | As % |
---|---|---|
Switzerland | 1 | 100% |
Demographic breakdown
Type | Count | As % |
---|---|---|
Scientists | 1 | 100% |
Mendeley readers
The data shown below were compiled from readership statistics for 7 Mendeley readers of this research output. Click here to see the associated Mendeley record.
Geographical breakdown
Country | Count | As % |
---|---|---|
Switzerland | 1 | 14% |
Unknown | 6 | 86% |
Demographic breakdown
Readers by professional status | Count | As % |
---|---|---|
Student > Bachelor | 3 | 43% |
Professor | 2 | 29% |
Student > Master | 1 | 14% |
Unknown | 1 | 14% |
Readers by discipline | Count | As % |
---|---|---|
Computer Science | 3 | 43% |
Economics, Econometrics and Finance | 2 | 29% |
Business, Management and Accounting | 1 | 14% |
Unknown | 1 | 14% |