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Talking at Work

Overview of attention for book
Cover of 'Talking at Work'

Table of Contents

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    Book Overview
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    Chapter 1 Pragmatic Markers at Work in New Zealand
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    Chapter 2 Narrative and Informational Dimensions of AAC Discourse in the Workplace
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    Chapter 3 Spelling as a Last Resort: The Use of Spelling in Workplace Interaction by Speakers with a Speech Impairment
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    Chapter 4 “I Love Red Hair. My Wife Has Strawberry”: Discursive Strategies and Social Identity in the Workplace
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    Chapter 5 Profiling Agents and Callers: A Dual Comparison Across Speaker Roles and British versus American English
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    Chapter 6 A Corpus-Assisted Investigation of Nonunderstanding in Outsourced Call Center Discourse
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    Chapter 7 Dealing with Angry Western Customers in Asian Call Centres: A Cultural Divide?
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    Chapter 8 Identifying Linguistic Features of Medical Interactions: A Register Analysis
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    Chapter 9 Examining the Discourse of Mental Illness in a Corpus of Online Advice-Seeking Messages
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    Chapter 10 Identifying Adherence Behaviors through the Study of Patient Talk in English and Spanish
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    Chapter 11 Creating and Exploring Spoken Corpora of Health Communication for Second-Language Training Purposes
Attention for Chapter 3: Spelling as a Last Resort: The Use of Spelling in Workplace Interaction by Speakers with a Speech Impairment
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