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Chapter title |
Standardized Service Assessment in Italy
|
---|---|
Chapter number | 68 |
Book title |
Manage or Perish?
|
Published by |
Springer, Boston, MA, January 1999
|
DOI | 10.1007/978-1-4615-4147-9_68 |
Book ISBNs |
978-1-4613-6860-1, 978-1-4615-4147-9
|
Authors |
C. Munizza, G. Tibaldi, M. Zuccolin, C. Palazzi, E. Scala, S. Cesano, R. Dazzi, G. Fantini, Munizza, C., Tibaldi, G., Zuccolin, M., Palazzi, C., Scala, E., Cesano, S., Dazzi, R., Fantini, G. |