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Chapter title |
An Empirical Study of Service Quality Perspectives in Public and Private Banks
|
---|---|
Chapter number | 1 |
Book title |
New Trends in Banking Management
|
Published by |
Physica, Heidelberg, January 2002
|
DOI | 10.1007/978-3-642-57478-8_1 |
Book ISBNs |
978-3-79-081488-0, 978-3-64-257478-8
|
Authors |
Ch. Spathis, E. Petridou, N. Glaveli, Spathis, Ch., Petridou, E., Glaveli, N. |