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| Chapter title |
Das Phänomen der Qualität
|
|---|---|
| Chapter number | 6 |
| Book title |
Phänomenologie der Dienstleistungsqualität
|
| Published by |
Deutscher Universitätsverlag, Wiesbaden, January 1999
|
| DOI | 10.1007/978-3-663-08852-3_6 |
| Book ISBNs |
978-3-82-444368-0, 978-3-66-308852-3
|
| Authors |
Wendelin Küpers |