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| Chapter title |
Memos, messages, forms and questionnaires
|
|---|---|
| Chapter number | 17 |
| Book title |
Mastering
|
| Published by |
Palgrave, London, January 2004
|
| DOI | 10.1007/978-0-230-21164-3_17 |
| Book ISBNs |
978-1-4039-1709-6, 978-0-230-21164-3
|
| Authors |
Nicky Stanton |