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Service Level Agreements for Cloud Computing

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Cover of 'Service Level Agreements for Cloud Computing'

Table of Contents

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    Book Overview
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    Chapter 1 Motivation and Overview
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    Chapter 2 A Reference Architecture for Multi-Level SLA Management
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    Chapter 3 The Open Reference Case A Reference Use Case for the SLA@SOI Framework
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    Chapter 4 The SLA Model
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    Chapter 5 Service Construction Meta-Model
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    Chapter 6 Translation of SLAs into Monitoring Specifications
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    Chapter 7 Penalty Management in the SLA@SOI Project
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    Chapter 8 Dynamic Creation of Monitoring Infrastructures
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    Chapter 9 Runtime Prediction
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    Chapter 10 Software Performance and Reliability Prediction
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    Chapter 11 G-SLAM – The Anatomy of the Generic SLA Manager
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    Chapter 12 A Generic Platform for Conducting SLA Negotiations
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    Chapter 13 Management of the Business SLAs for Services eContracting
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    Chapter 14 Model-Driven Framework for Business Continuity Management
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    Chapter 15 Managing Composite Services
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    Chapter 16 SLA-Enabled Infrastructure Management
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    Chapter 17 Introduction to the SLA@SOI Industrial Use Cases
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    Chapter 18 The ERP Hosting Use Case Scenario
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    Chapter 19 The Enterprise IT Use Case Scenario
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    Chapter 20 The Service Aggregator Use Case Scenario
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    Chapter 21 The eGovernment Use Case Scenario
Attention for Chapter 11: G-SLAM – The Anatomy of the Generic SLA Manager
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