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Knowledge Management in the SocioTechnical World

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Cover of 'Knowledge Management in the SocioTechnical World'

Table of Contents

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    Book Overview
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    Chapter 1 Introduction
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    Chapter 2 Knowledge Management: A Sociotechnical Perspective
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    Chapter 3 The Knowledge Management Spectrum: The Human Factor
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    Chapter 4 Organisational Ability: Constituents and Congruencies
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    Chapter 5 Managing Knowledge in a Knowledge Business
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    Chapter 6 Knowledge Dynamics in Organisations
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    Chapter 7 Personality Type and the Development of Knowledge Evolution
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    Chapter 8 The Importance of Individual Knowledge in Developing the Knowledge-Centric Organisation
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    Chapter 9 Managing Customer Knowledge: A Social Construction Perspective
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    Chapter 10 Facilitating Learning and Knowledge Creation in Community of Practice: A Case Study in a Corporate Learning Environment
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    Chapter 11 Information Technology and Knowledge Acquisition in Manufacturing Companies: A Scandinavian Perspective
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    Chapter 12 Methods for Knowledge Management Strategy Formulation: A Case Study
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    Chapter 13 Knowledge Creation and Management: The Case of Fortum Engineering Ltd
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    Chapter 14 Knowledge Requirement System (KRS): An Approach to Improving and Understanding Requirements
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    Chapter 15 Managing Tacit Knowledge in Knowledge-Intensive Firms: is There a Role for Technology?
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    Chapter 16 Conclusion
Attention for Chapter 1: Introduction
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